Privacy Policy DurgDarshan Earning App
Privacy Policy
Aaryavarta Technologies Private Limited operates DurgDarshan in India and offers Virtual Reality devices preloaded with immersive 360-degree experiences of Indian forts, together with related websites, online purchasing facilities, software, applications, digital content, device activation, updates, customer support and after-sales services (collectively referred to as the “Services”). Aaryavarta Technologies Private Limited is referred to herein as “DurgDarshan”, “we”, “us” or “our”.
Any person who visits our website, purchases or uses a DurgDarshan VR device, accesses the preloaded fort experiences, creates an account, requests a demo, contacts customer support or otherwise uses any part of the Services is referred to as a “User”, “Customer”, “you” or “your” and shall be subject to this Privacy Policy.
DurgDarshan respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how long it may be retained and the choices available to you. The exact information collected depends on whether you are browsing our website, placing an order, using connected device features, requesting support or accessing software updates.
Before submitting personal information or using the Services, please read this Privacy Policy carefully. By using the Services or voluntarily providing your information, you acknowledge the practices described in this Policy. Where consent is required by applicable law, we will request it through an appropriate notice or consent mechanism. If you do not agree with this Policy, please do not submit your information or use features that require personal data.
Information We May Collect:
When you place an order, request information, register a device, create an account, request installation or support, or communicate with us, we may collect:
1. Full name
2. Email address
3. Mobile number
4. Billing and
delivery address
5. Order, invoice and purchase details
6. Company,
institution or GST details where applicable
7. Account username and
password where an account feature is provided
8. Support requests,
feedback and communication records
To provide device activation, software compatibility, security, updates and technical support, we may collect limited technical information such as the VR device model, serial number, software version, operating system, language setting, activation status, IP address, network type, error reports, crash logs and diagnostic data. Precise location is not collected unless a specific feature requires it and you provide permission. Approximate location may be inferred from an IP address for security, regional content, delivery or analytics purposes.
DurgDarshan VR experiences may use motion and orientation sensors to display 360-degree content and respond to head movement. Such sensor information is ordinarily processed by the device for the functioning of the VR experience. We do not intentionally collect biometric identification data through the preloaded fort experiences. Camera, microphone, storage, Bluetooth or other device permissions will be used only where required by a specific feature, update or support function and subject to the permissions available on your device.
When you make a purchase, payment information is processed by authorised banks, payment gateways or other payment service providers. We generally do not receive or store your complete card number, CVV, UPI PIN or banking password. We may receive transaction references, payment status, billing details, refund details and limited payment-related information necessary to confirm and manage your order.
Information from Third Parties: We may receive information from payment gateways, logistics providers, marketplaces, app stores, authorised dealers, service centres, business partners and other providers involved in processing your order or delivering the Services. For example, a marketplace may provide your name, contact details, order number, delivery information and payment confirmation in accordance with its own terms and privacy policy.
If you purchase a device for another person, institution, school, museum, tourism centre or organisation, you must ensure that you are authorised to provide the recipient’s name, contact information and delivery details. Please avoid providing personal information about another person unless it is necessary and you have their permission.
All information collected is used only as reasonably necessary for the Services requested by you, including processing purchases, delivering VR devices, activating software, providing preloaded 360-degree fort content, issuing invoices, responding to enquiries, managing warranties or repairs, delivering updates and improving the user experience.
DurgDarshan may also use personal information for fraud prevention, security, troubleshooting, legal compliance, internal record keeping, service analytics, product improvement and communication regarding important changes to the device, software or Services.
How We Use Information:
We may use your information to:
1. Process, confirm and deliver orders for DurgDarshan VR devices.
2. Provide invoices, payment confirmations, refunds and transaction support.
3. Activate devices, licences, preloaded content or connected features.
4. Provide installation, troubleshooting, repair, warranty and customer support.
5. Deliver security patches, software updates and new or corrected VR content.
6. Improve device performance, usability and the quality of 360-degree fort experiences.
7. Detect misuse, fraud, security incidents or unauthorised copying of licensed content.
8. Send service-related messages and, where permitted, promotional communications.
9. Comply with tax, accounting, consumer-protection, legal and regulatory obligations.
Disclosure/Sharing:
DurgDarshan may share information with trusted service providers only to the extent reasonably necessary to operate the Services. These providers may include payment gateways, banks, hosting providers, cloud service providers, analytics providers, logistics and courier companies, authorised dealers, installation partners, repair centres, communication providers, accountants, auditors, legal advisers and IT security providers.
Where a third party processes information on our behalf, we expect it to use the information for the agreed purpose and to apply reasonable confidentiality and security measures. Third-party services that you choose to use may also process information under their own privacy policies.
By purchasing or using the Services, you acknowledge that information necessary to process payment, fulfil delivery, provide support, activate the device, protect our rights or comply with law may be disclosed to the relevant service providers, authorities or professional advisers. If all or part of our business is reorganised, merged, acquired or transferred, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
Use of Cookies:
Our website may use cookies and similar technologies to remember preferences, maintain sessions, understand website traffic, measure performance, prevent fraud, improve navigation and support shopping-cart or checkout functions. You may manage cookies through your browser settings, although disabling essential cookies may affect certain website features.
Our web servers and analytics tools may automatically collect limited information such as IP address, browser type, operating system, device type, referring page, pages viewed, date and time of access and general interaction data. We use this information to operate the website, understand usage, improve performance and keep the Services secure.
Links:
The DurgDarshan website, application or support material may include links to third- party websites, payment services, marketplaces, social-media platforms or other services. Those third parties are responsible for their own privacy practices. We recommend reviewing their privacy policies before providing personal information. DurgDarshan is not responsible for the privacy practices or content of third-party services.
Security Procedures:
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to personnel and service providers who require the information for legitimate business purposes. However, no electronic transmission, storage system or connected device can be guaranteed to be completely secure.
If you create an account, register a device or receive an activation credential, you are responsible for keeping passwords, licence keys and account information confidential. Please notify us promptly if you suspect unauthorised access, loss, theft or misuse of your VR device or account.
DurgDarshan may update this Privacy Policy from time to time to reflect changes in the Services, technology, business practices or applicable law. Material changes will be posted on this page with an updated date and, where appropriate, we may provide additional notice.
Marketing Communications:
With your consent or where otherwise permitted, we may use your email address or mobile number to inform you about new fort experiences, device updates, exhibitions, educational packages, offers or related DurgDarshan products. You may opt out of promotional communications by using the unsubscribe option, replying with an opt-out request or contacting us. Service, security, order and support communications may still be sent where necessary.
Beware of fraudulent messages, websites or social-media accounts claiming to sell DurgDarshan devices, activation keys, updates or prizes. Purchase only through our official website, authorised sellers or verified channels. Do not share passwords, OTPs, UPI PINs, CVV numbers or activation credentials in response to unsolicited messages. Please report suspicious communications to us.
Your Choices and Rights:
Subject to applicable law, you may request access to personal information held about you, correction of inaccurate information, deletion of information that is no longer required, withdrawal of consent where processing is based on consent, or information about how your data has been used or shared. Some information may need to be retained for legal, tax, warranty, fraud-prevention, security or dispute-resolution purposes.
Retention of Data:
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, warranty and support, accounting, legal compliance, security, dispute resolution and enforcement of agreements. Retention periods may vary depending on the type of information and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
Children’s Privacy:
Purchases should be completed by an adult authorised to enter into the transaction. Where the VR device is used by a person under 18 years of age, a parent, legal guardian, school or responsible institution should supervise its use and review the device guidance. We do not knowingly seek to collect personal information directly from children without appropriate consent where required by applicable law. If you believe a child has provided personal information without proper authorisation, please contact us so that we can review and take appropriate action.
Applicable Law and Jurisdiction:
This Privacy Policy is governed by the laws applicable in India. Any dispute relating to this Privacy Policy shall be handled in accordance with applicable law and the dispute-resolution provisions set out in the Terms and Conditions.
Updating Information:
Please notify DurgDarshan if your contact, delivery, billing or account information changes. You may request correction or updating of your information by contacting customer support. We may verify your identity before processing certain privacy requests.
Social media, links to websites, other platforms Our Services may provide social-sharing features, links to social-media pages, marketplaces, app stores or other platforms. If you choose to interact with those services, the relevant third party may collect information according to its own privacy policy and account settings. Our website and Services may contain links to websites, platforms or applications operated by other companies. We are not responsible for their content or privacy practices. Please review their policies before providing personal information. If you use a third-party account, marketplace or application for authentication, purchasing, payment, updates or support, that provider may use your information for its own purposes. Please refer to that provider’s privacy and related policies.
Contact Us:
Any questions or clarifications regarding this Policy, or any privacy complaints, requests, comments, concerns or feedback, may be sent to DurgDarshan at: durgdarshanvr@gmail.com or by normal/physical mail addressed to:
Attn: DurgDarshan Team
Aaryavarta Technologies Private Limited,
Nanded City
Pune,
Mangal Bhairav Flat no 103, A-14
Pune
411041,
Maharashtra, India. Mobile :- 8261826752
email :-
durgdarshanvr@gmail.com
